Privacy Policy

Welcome to Alltrade

 This Privacy Policy outlines the guidelines and protocols we follow regarding the gathering, utilization, and disclosure of your information when you utilize our Service. It also informs you about your privacy rights and the legal measures in place to safeguard your data.

We utilize your Personal data to offer and enhance our service. By utilizing our service, you consent to the gathering and utilizing of information as outlined in this Privacy Policy. We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

At alltrade.ae (we, our, or us), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [We] alltrade.ae and make purchases through our online store. By accessing or using our services, you agree to the terms of this Privacy Policy.

What Information alltrade.ae collect from customer

 We alltrade.ae promise that we will not sell or rent your personal information to third parties (Except mentioned in privacy policy). From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

  We collect personal information from you when you visit our Site, register an account, place an order, or interact with our customer service team. The types of personal information we collect include:

 

  • Personal Identification Information:Whatever the information you provided when you set up an account or transact with us or participate in any event or contest such as name, email address, postal address, phone number, username and password etc.
  • Payment Information: We do not keep your payment information, we receive payments through trusted payment aggregator. We do not keep any credit card details in our data base or server, which is processed through SSL environment. We request you toread their privacy policies our payment aggregator prior to disclosing any information.
  • Device and Usage Information:Usage data may include your device's IP address, browser type and version, visited pages, visit timestamps, time spent on pages, unique device identifiers, and diagnostic data. Additional information collected may include the type of device, unique ID, mobile operating system, and mobile browser details for mobile access.
  • Business Transfers:As we continue to develop our business, we might take other businesses or services. In such transactions, we may share some of your details depend the service we take. Also, in the unlikely event that alltarde.ae or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

How alltrade.ae use your information:

 

  • Customer Behavior:We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users.
  • Provide Smooth User Experience:Analyze web and app performance, fix errors, and improve the usability and effectiveness of the alltrade.ae
  • Recommendations:We use your personal information to recommend features, products, and services that might be of interest to you
  • Order Processing:To process and fulfill your orders, including shipping, billing, and We retain some information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis 
  • Communication Purpose: We use your personal information to communicate with you in relation to offers, delivery, promotions via different channels

 

Cookies and Tracking Technologies:

 We use cookies and other tracking technologies to improve user experience and analyze usage patterns on our Site. See our Cookie Policy below for more information.

Cookies:

Cookies or Browser Cookies: A cookie is a small file placed on your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse Cookies, our service may use Cookies.

Web Beacons:  Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We use data collection devices such as cookies on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal data. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter cookies or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

Security of Your Information collected by alltrade.ae

 We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure sockets layer (SSL) technology, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

  Although we take all precautions to safeguard the confidentiality of your personally identifiable information, please aware that browsing over the Internet is not 100% secure. While we strive to protect your data, we cannot guarantee absolute security. By using this Site, you acknowledge and agree that we are not liable for any disclosure of your information resulting from transmission errors or unauthorized access by third parties.

 

Children’s Privacy

 Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. Alltrade.ae does not sell products purchase by children, we sell some children products that only purchased by adults, parents or guardians

 

How often we change our privacy policy:

 Since we are constantly making changes and upgrades to our systems and services to serve you better, we anticipate updating this Privacy Policy sometimes. Therefore, we reserve the right to revise or alter the content of this Privacy Policy in any manner and at any time, without notice. Your subsequent and/ or continued use of the Web Sites/Apps following a posting of changes to the Privacy Policy will constitute your acceptance of such changes.

 

What are your rights:

 We take every reasonable step to ensure that your personal data that we process is accurate and, where necessary. You may access, correct, and update your personal data directly through the functionalities provided on the Platform. You may delete certain non-mandatory information.

 You have option to not accepting our cookies by reading most browsers and device help you to block cookies or we pop out cookies accept option when enter into our website you can simple avoid it.

You have an option to withdraw your consent that you have already provided by contact or writing us by using our contact page.

Contact Us

 If you have any questions about this Privacy Policy or our data practices, please contact us at:

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties; https://alltrade.ae/ will not pass any debit/credit card details to third parties; https://alltrade.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies, however https://alltrade.ae/ cannot guarantee the security of any information disclosed online; https://alltrade.ae/ is not responsible for the privacy policies of websites it links to — if you provide information to such third parties, different rules may apply and you should contact them directly for any questions; the Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards, so customers are encouraged to frequently check for updates — modifications are effective on the day they are posted.