We are extremely happy that you choose alltrade.ae. We understand your excitement, and we’re committed to delivering your order safely and on time. We’ve partnered with trusted third-party logistics providers and our own delivery team to ensure fast and reliable delivery across the UAE.
Delivery Methods:
- 2 Hours Delivery – Available on selected products and eligible areas in Dubai.
- Next Day Delivery – Available on selected products across the UAE.
- Standard Delivery – Available across the UAE, with all orders delivered within 1–3 days.
The available delivery option and estimated delivery date will be shown on the product page or during checkout.
Shipping Charges:
Enjoy FREE delivery on orders above AED 200!
We provide secure and reliable shipping, ensuring your order reaches you safely within 1–3 business days.
Our Shipping Rates:
- Free Delivery: Orders above AED 200 for products weighing up to 5 kg.
- AED 12 Delivery Fee: Orders below AED 200 for products weighing up to 5 kg.
- Products Above 5 kg: Delivery charges are calculated based on the parcel’s volumetric weight and size, with a maximum delivery charge of AED 95.
| ZONE | < 5 KG | 6 – 10 KG | 11 – 30 KG | > 30 KG |
|---|---|---|---|---|
| Dubai / Sharjah / Ajman | AED 12 | AED 15 | AED 20 | AED 95 |
| Abu Dhabi / Al Ain / RAK / Fujairah / UAQ | AED 13 | AED 20 | AED 25 | AED 95 |
| Out of Delivery Area / ODA | AED 20 | AED 20 | AED 25 | AED 95 |
Special Offer: Orders above AED 200 up to 5 KG – FREE DELIVERY. Below AED 200 up to 5 KG – AED 12.
NOTE: The final delivery charge applicable to your order will be clearly displayed at checkout before you complete your purchase.
Fee Breakdown:
We keep our pricing simple and transparent. Apart from applicable delivery charges, we do not charge any processing, platform, or hidden fees.
- Standard Delivery: Charges apply according to the applicable shipping rate.
- 2-Hour Delivery: An additional delivery charge may apply depending on the distance between the fulfillment warehouse and your delivery location.
- Cash on Delivery (COD): A standard AED 10 COD charge applies. COD is available for orders up to AED 1,000.
- Processing Fee: No processing fee.
- Platform Fee: No platform fee.
- Hidden Fees: None.
All the applicable delivery or COD charges will always be shown before you complete your order.
How alltrade.ae Processes Your Order:
We understand your concern about receiving the item. We proudly say that we have hardly a 2–5% return rate, which is among the lowest in any UAE marketplace. This is because we follow very strict guidelines throughout our order process, and each order follows four carefully managed steps:
- Order Confirmation: Once the order is placed, you will receive an email about order details from our fulfillment center.
- Quality Check: Our quality check team inspects the quality of the product and its condition. Once QC approved it goes to the packing team.
- Secure Packing: Our packing team collects the item from QC and checks for the QC approved mark. Our team will carefully pack your order and hand it to the delivery partner.
- Delivery: Our delivery partner carefully delivers your parcel at your doorstep regardless of distance.
Our Shipping Range:
We deliver across all Emirates in the UAE.
Depending on the selected delivery method and product, your order can be delivered the same day, the next day, or within 1–3 business days.
How to Track Your Shipments:
- Track Your Order: Go to Account → Orders → Open Order → Track Shipment. Click here.
- What if Tracking Information is Missing: If you think your tracking number is wrong or there are no tracking updates regarding your order, you can directly contact us.
- What if You Receive Your Order Late: If your order is delayed, please allow 24 additional hours. If it still hasn’t arrived, contact our support team.
Useful Links:
Apart from these, if you need any information contact us.
