We are extremely happy that you chose alltrade.ae. We understand your excitement, and we are committed to delivering your order safely and on time. We have partnered with trusted third-party logistics providers to ensure reliable delivery across the UAE, with most orders delivered within 3–7 business days.

Enjoy FREE delivery on orders above AED 200!

We also provide secure and reliable international shipping, ensuring your order reaches you safely within 7–14 business days.

We offer free shipping on all prepaid orders and charge 8 AED for Cash on Delivery (COD) orders.

How Alltrade.ae Processes Your Order:

We understand your concern about receiving your items. We follow strict guidelines in our order process, with each order going through four steps:

• Once the order is placed, you will receive an email with your order details from our fulfillment center.
• Our quality check (QC) team inspects the quality and condition of the product. Once approved, the item moves to the packing team.
• Our packing team collects the item, verifies the QC approval, carefully packs your order, and hands it over to the delivery partner.
• Our delivery partner delivers your parcel safely to your doorstep, regardless of distance.

Our Shipping Range:

We deliver all across the UAE. Once your order is placed at alltrade.ae, delivery is completed within 3–7 business days in secure and protected packaging at your provided shipping address.

How to Track Your Shipments:

• Track Package Using Third-Party Shipping Carriers: Our major carriers are well known across the UAE. You will receive a tracking number along with the carrier name to track your shipment directly on the carrier’s website.
• What if Tracking Info is Missing? If you believe the tracking number is incorrect or there are no updates, you can contact us directly for assistance.
• What if You Receive Your Order Late? If delivery exceeds the estimated timeframe, kindly allow an additional 24 hours.

What are the Benefits of the Flash Delivery Package:

• Next-day delivery to selected prime locations (Dubai, Sharjah, Ajman, Abu Dhabi, RAK) at no additional cost.
• Same-day delivery available in select locations (Dubai, Ajman, Sharjah) through our own delivery fleet.
• All Flash products are verified, covered with warranty, always in stock, and ready to ship.

Note: Shipping fees may vary depending on your location and will be displayed at checkout.

What if You Have Not Received Order Confirmation:

Once you place an order, you will receive a system-generated email with your order details. Please check your junk or spam folder. If you do not receive any email, you may contact us.

What if You Want to Add More Products or Change Delivery Address:

Once an order is placed, it cannot be edited. However, for delivery address updates or package rerouting, you can contact us directly:

• Hotline: +971 522650337
• Email: [email protected]