Q. Is it safe to make payments online at alltrade.ae?
A. Indeed, we process all payments through trusted payment services using a secure payment environment.
Q. What are the security measures does alltrade.ae use to secure the payments?
A. We use secure SSL encryption across our website to help protect your information during transmission. Payments are processed through trusted Payment Service Providers (PSPs) that use industry-standard security measures, including 3-D Secure (3DS) for additional payment authentication and PCI DSS (Payment Card Industry Data Security Standard) requirements to help protect card information and reduce the risk of fraud.
Q. Which cards are accepted by Alltrade.ae for credit and debit?
A. We accept major credit and debit cards, including Visa, Mastercard, Maestro and American Express. You can also pay conveniently using Apple Pay and Google Pay.
For flexible installment payments, we offer Tabby and Tamara, where available and subject to the applicable eligibility and payment terms.
Q. Does Alltrade.ae keep a record of my credit or debit card details?
A. Your payment card information is processed through the payment provider. Alltrade.ae does not store any of your card details.
Q. What should I do if I notice an unauthorized transaction?
A. If you notice a transaction you do not recognize, contact your card issuer immediately and contact Alltrade customer support so we can assist you with the order information.
Q. How does alltrade.ae protect my account?
A. Your account security is important to us. We use advanced technology, encrypted connections, and secure systems to help protect your account credentials and personal information. You can learn more about how we protect your information in our Terms & Conditions and Privacy Policy.
Q. Need help?
A. Visit our Contact Us page to get in touch with alltrade.ae.
